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  • What is Sambha Agro?
    Sambha Agro is India’s leading farmer collective that ensures to provide you farm-fresh, safe & affordable products including fruits, vegetables, groceries & other essentials via our E-commerce store.
  • What kind of products do you offer?
    We offer you to choose from a wide variety spread across various categories such as fruits, vegetables,etc.
  • Do I have to necessarily register to shop with Sambha Agro?
    You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart.
  • What is My Account?
    My Account is the section you see after you log in at My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.
  • How can I be sure about the quality of fruits and vegetables?
    As we assert, our farmers are mentored & the produce is monitored at farms. They further undergo a quality check process in place to ensure quality of the items delivered is up to the mark.
  • Is it safe to use my debit/ credit card to shop on Sambha Agro?
    Yes, it is. All transactions on Sambha Agro are completed via secure payment gateways. We care for your privacy & hence do not store your card details at any given time.
  • Can I schedule an order to my convenience?
    We are currently working on the same. However, you can place your orders 2 days prior to your requirement.
  • How can I make payments at Sambha Agro?
    You can pay for your order on Sambha Agro using the following modes of payment: a. Cash on delivery (COD) b. Credit and debit cards (VISA / Mastercard / Rupay) c. Card on Delivery d. UPI If you choose COD as the payment method, you will need to pay our delivery executive in cash at the time of delivery.
  • How can I review my receipt?
    We handover the receipt from the merchant to you at the time of delivery. Also, you can look at your transaction history in the “My Orders” tab.
  • Do you deliver to my location?
    We deliver in selected localities across the cities (Mumbai, Pune & Nashik) we are present in. You can edit your location settings with the help of pincode to check if we deliver in your area.
  • What is the minimum order value?
    The minimum order value is INR 300.
  • Do you charge any amount or taxes over and above the rates shown?
    No. Delivery charges depend upon the packaging type you choose but the amount is already mentioned so we do not charge above the rates shown.
  • What are your delivery times?
    Our deliveries begin from 7 am.
  • What if I don’t receive my order by the scheduled time?
    On rare occasions, due to unforeseen circumstances, your order might be delayed. In case of imminent delay, our customer support executive will keep you updated about the delivery time of your order.
  • How are the fruits and vegetables packaged?
    Fresh fruits and vegetables are hand picked, hand cleaned and hand packed in reusable plastic trays covered with cling. We ensure hygienic and careful handling of all our products.
  • How will the delivery be done?
    We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.
  • How do I contact customer service?
    Our customer service team is available throughout the week, all seven days from 7 am to 7:30 pm. They can be reached at +91-70205 22450 / +91-95185 72557 or via email at:
  • What are your timings to contact customer service?
    Our customer service team is available throughout the week, all seven days from 7 am to 7:30 pm.
  • How can I cancel my order?
    Sambha Agro provides easy and hassle-free cancellation. You can cancel your order via the app or web before it is dispatched to your home.
  • What if I have a complaint regarding my order?
    You can use the “Feedback” section on the app/ web. Our customer care executives are always happy to help. Kindly check the FAQ given if you are not very familiar with the functioning of this website. If your query is of urgent nature and is different from the set of questions then please contact us at: Email: Call us: +91-70205 22450 / +91-95185 72557 Chat with us on Whatsapp Messenger from 10 am & 6 pm on all days including Sunday to get our immediate help.
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